AIQ Marketplace Support Videos
Thank you for accessing AIQ’s “General Project” video support demonstrations. Each video demonstration has a summary associated with it outlining the key topics of each. If after reviewing any of the demonstrations, you have additional questions, please immediately reach out to the AIQ Marketplace team at AIQMarketplace@auctioniq.com to set up live instruction.
Longer Step by Step Instructions
General Portal Navigation
Time - 7:36
- Personal account settings
- Main Menu
- Synerspace
- RFX Module
- Auctions Module
- More resources
How to Complete the GCs and Scope Document
Time - 5:16
- General Conditions in RFX Module
- Scope Document in Auction Module
- Where to access
- How to accept
How to Use the Project Forum
Time - 2:45
- Where to access
- Post questions
- View answers
- Supplier anonymity
How to Complete the Questionnaires
Time - 6:45
- Where to access
- Identifying due date
- Identifying status
- Completing answers in portal
- Answer types
- Mandatory fields
- How to save & submit
- Error messages
- Correcting errors
- Attachments – download
- Attachments – upload
- Updating answers
How to Prepare Your Answers to Questionnaires Offline
Time - 6:37
- Download Questionnaire
- Completing answers
- Upload answers
- Attachments
How to Complete Pricing
Time - 13:25
- Where to access
- Bid Box overview
- Enter pricing offline
- Enter pricing online
- How to submit entered pricing
- Errors
- Lead & Rank
- Update pricing
- Attachments
- Chat feature
- Deadlines
- Supplier anonymity
- More resources
Logging In For The First Time What To Do
Time - 1:50
- Email with login credential
- Change generic password to your own
- Change portal language
- Disable pop-up blocker
- Browser preference
- Updating Contact Information
- Updating Personal Settings
Main Menu and Synerspace
Time - 1:45
GC and Scope Docs
Time - 0:55
My Team
Time - 0:45
- Viewing participants from your team
- How to add a colleague to project
- Requesting credentials for a colleague